This policy explains how personal data may be processed for gameplay, advertising, technical services and support in the Android and iOS versions of Honey Meadow, developed by Hecteria (Türkiye). Contact: support@hecteria.com. For help, see the support page.
Scope
Honey Meadow is a game about raising bees, collecting pollen, producing honey and merging. This policy covers the mobile game and your support communications with us. Services and data processing can vary by platform, app version, features used and privacy choices. When you play through Playgama, the platform's own privacy policy also applies.
Game progress and account information
Progress, bees, unlocked areas, in-game resources and preferences may be stored on your device so you can continue playing. In versions offering accounts, cloud saves or platform sign-in, player IDs, profile names, account information shared by the sign-in provider and game saves may be processed for authentication, syncing and progress restoration. Local and cloud saves are separate; automatic transfer between platforms is not guaranteed.
Technical and usage information
Device model, operating system and game version, app or installation identifiers, sessions and gameplay interactions, performance metrics, error logs and crash reports may be processed to assess stability and usage. We use this information to diagnose problems, improve performance and prevent abuse. Pseudonymous identifiers can still be personal data.
Advertising and Google AdMob
In versions with ads, Google AdMob may process and share IP addresses, advertising or app identifiers, ad interactions and diagnostic information for ad delivery, measurement and fraud prevention. Approximate location can be inferred from an IP address. Personalization depends on age, region, permissions and provider settings. Non-personalized ads may still process some technical data for delivery and security.
Firebase and other service providers
Depending on enabled features, Firebase may be used for authentication and cloud saves, Google Analytics for Firebase for usage analysis, and Firebase Crashlytics for crash and error reporting. These services may process account or installation identifiers, saves, usage events and technical diagnostics for their respective functions. If Apple Game Center or Google Play Games sign-in is offered, player information shared by the platform may be used for the relevant game features. Support emails are processed through our email provider. Links to provider privacy information appear at the end of this page.
In-app purchases
In versions offering purchases, Apple App Store or Google Play processes payments. Product, transaction, receipt or purchase token, and transaction status information may be processed to verify purchases and restore entitlements. We do not receive your full payment card details. Refunds and payments are subject to the relevant store's processes.
Support and purposes of processing
When you contact us, your email address, message and any player ID, device information, screenshots or error details you voluntarily share are processed with your request. We use information to provide the game and features you choose, fix issues, manage ads, verify purchases, answer requests and meet legal obligations. Do not send passwords, verification codes or payment card details.
Sharing and international transfers
Data may be shared with infrastructure, advertising, analytics and store providers for the relevant features and purposes. Necessary information may also be disclosed to comply with valid legal requests, maintain security or protect our rights. We do not sell personal data for money. Providers may process data outside your country; safeguards required by applicable law apply to these transfers. We seek to ensure service providers operate under appropriate data protection obligations.
Permissions, advertising choices and legal bases
Data is processed to provide the service, pursue legitimate interests such as security and troubleshooting, meet legal obligations, or rely on your consent where required. You can withdraw consent for consent-based processing. On iOS, manage tracking permission in Privacy & Security settings; on Android, manage advertising ID and ad privacy options in device settings. Use in-game privacy or consent options where available, or contact us if you cannot find a choice. Withdrawal does not affect the lawfulness of processing before consent was withdrawn.
Retention and deletion
Game and account records are kept as needed to provide the relevant features, technical records for troubleshooting and security, and support correspondence to resolve and follow up on requests. Legal obligations or ongoing disputes may require longer retention of some records.
For access, correction or deletion, email support@hecteria.com with the name Honey Meadow, your platform and a player ID if available. We delete within 30 days. If account deletion is offered in the game, you can also use that option. Clearing device data may remove local progress; uninstalling does not automatically delete cloud or provider records. Independently retained provider records are also subject to each provider's request procedures.
Children's privacy
We take the protection of children's data seriously. Where applicable law requires parental consent, we do not knowingly collect children's personal information without that consent. Parents or guardians who believe their child's information has been processed inappropriately can contact us for review and deletion. Do not include unnecessary personal information about children in support correspondence.
Security and your rights
We apply appropriate technical and organizational measures, such as limiting access to those who need it and encryption in transit, to protect personal data. No system can guarantee absolute security. Depending on applicable law, you may have rights to access, correct, delete, restrict processing, object and receive portable data, and to complain to the competent data protection authority. We may ask for the minimum information needed to match requests to the right records; we do not ask for your password.
Policy changes
We may update this policy when game features, service providers or data practices change. The current policy and revision date are published here. For significant changes, we provide additional notice or request renewed consent where required by law.
Privacy and data requests
Send Honey Meadow privacy questions or data requests to support@hecteria.com.
Service provider privacy information
- Google (AdMob, Firebase, Google Play, Play Games): policies.google.com/privacy
- Apple (App Store, Game Center): apple.com/legal/privacy
- Playgama: playgama.com